AI and digital economy statistics

How many companies use artificial intelligence, how many people use generative AI, internet use, cloud adoption and ICT jobs, from official surveys. 11 indicators, each from an official publisher with a citation.

Key facts

Figures last updated on 2026-10-12.

AI and digital economy by area

E-commerce share of enterprise turnover

Percentage of total turnover generated by e-commerce sales among enterprises with at least 10 persons employed in the covered industries.

European Union (27), 202519.49%History
Ireland: 38.25 %Ireland38.25Denmark: 33.31 %Denmark33.31Finland: 30.13 %Finland30.13Belgium: 29.51 %Belgium29.51Slovakia: 27.43 %Slovakia27.43Sweden: 26.32 %Sweden26.32Czechia: 25.65 %Czechia25.65Luxembourg: 23.86 %Luxembourg23.86Netherlands: 21.72 %Netherlands21.72Hungary: 21.35 %Hungary21.35
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

Internet users

Individuals who used the internet from any location in the last three months, as a percentage of the population. World Bank series from International Telecommunication Union (ITU) estimates.

World, 202573.6%History
United States, 202494.7%History
Bahrain: 99.7 %Bahrain99.7Qatar: 99.7 %Qatar99.7Kuwait: 99.5 %Kuwait99.5Iceland: 99.5 %Iceland99.5United Arab Emirates: 99.1 %United Arab Emirates99.1Denmark: 98 %Denmark98Norway: 98 %Norway98Monaco: 98 %Monaco98Luxembourg: 97.1 %Luxembourg97.1South Korea: 96.2 %South Korea96.2
Top 10 countries, 2019. %. Source: World Bank.

Enterprises using artificial intelligence

Share of enterprises with 10 or more persons employed that used at least one artificial intelligence technology during the survey year: text mining, speech recognition, natural language generation, image recognition, machine learning, AI-based workflow automation or autonomous machines. Covers all sectors except agriculture, mining and quarrying, and finance.

European Union (27), 202520%History
Denmark: 42 %Denmark42Finland: 37.8 %Finland37.8Sweden: 35 %Sweden35Belgium: 34.5 %Belgium34.5Luxembourg: 33.6 %Luxembourg33.6Netherlands: 33.2 %Netherlands33.2Austria: 30 %Austria30Germany: 26 %Germany26Estonia: 23.4 %Estonia23.4Slovenia: 21.6 %Slovenia21.6
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

People using generative AI

Share of people aged 16 to 74 who used generative artificial intelligence tools, such as chatbots or programs that create text, images, code or audio, in the three months before the survey, for any purpose.

European Union (27), 202532.7%History
Denmark: 48.4 %Denmark48.4Estonia: 46.6 %Estonia46.6Malta: 46.5 %Malta46.5Finland: 46.3 %Finland46.3Ireland: 44.9 %Ireland44.9Netherlands: 44.7 %Netherlands44.7Cyprus: 44.2 %Cyprus44.2Greece: 44.1 %Greece44.1Luxembourg: 42.5 %Luxembourg42.5Belgium: 42 %Belgium42
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

Internet use in the last 3 months

Share of people aged 16 to 74 who used the internet in the three months before the survey, at any place and on any device.

European Union (27), 202593.8%History
Ireland: 99.8 %Ireland99.8Denmark: 99.7 %Denmark99.7Netherlands: 99.7 %Netherlands99.7Luxembourg: 99.1 %Luxembourg99.1Sweden: 98.3 %Sweden98.3Finland: 98.1 %Finland98.1Belgium: 96.5 %Belgium96.5Spain: 96.3 %Spain96.3Malta: 96 %Malta96Austria: 95.3 %Austria95.3
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

ICT specialists in employment

Employed information and communication technology (ICT) specialists as a percentage of total employment. ICT specialists develop, operate or maintain ICT systems, or ICT is the main part of their job; they are identified by occupation (ISCO-08) in the EU Labour Force Survey.

European Union (27), 20255%History
Sweden: 8.9 %Sweden8.9Luxembourg: 8.7 %Luxembourg8.7Finland: 7.8 %Finland7.8Netherlands: 7.2 %Netherlands7.2Estonia: 6.8 %Estonia6.8Ireland: 6.2 %Ireland6.2Belgium: 5.9 %Belgium5.9Denmark: 5.7 %Denmark5.7Lithuania: 5.7 %Lithuania5.7Germany: 5.5 %Germany5.5
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

Enterprises buying cloud computing services

Share of enterprises with 10 or more persons employed that buy cloud computing services used over the internet, such as email, office software, file storage, database hosting, finance, ERP or CRM software, security software or computing power. Covers all sectors except agriculture, mining and quarrying, and finance.

European Union (27), 202552.7%History
Finland: 79.2 %Finland79.2Italy: 75.6 %Italy75.6Malta: 75.1 %Malta75.1Ireland: 73 %Ireland73Sweden: 72 %Sweden72Denmark: 68.9 %Denmark68.9Netherlands: 68.5 %Netherlands68.5Belgium: 61.6 %Belgium61.6Estonia: 60.7 %Estonia60.7Lithuania: 58.1 %Lithuania58.1
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

People who bought online in the last 12 months

Share of people aged 16 to 74 who bought or ordered goods or services over the internet for private use in the 12 months before the survey (Eurostat ICT usage survey).

European Union (27), 202573.6%History
Ireland: 95.1 %Ireland95.1Netherlands: 94.2 %Netherlands94.2Denmark: 91.2 %Denmark91.2Sweden: 88.8 %Sweden88.8Czechia: 83.7 %Czechia83.7Finland: 82 %Finland82Germany: 81.4 %Germany81.4France: 80.2 %France80.2Luxembourg: 80.1 %Luxembourg80.1Slovakia: 78.8 %Slovakia78.8
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

People using social networks

Share of people aged 16 to 74 who took part in social networks (creating a user profile, posting messages or other contributions) in the 3 months before the survey (Eurostat ICT usage survey).

European Union (27), 202567.3%History
Denmark: 89.7 %Denmark89.7Cyprus: 86.5 %Cyprus86.5Malta: 82.4 %Malta82.4Finland: 81.3 %Finland81.3Netherlands: 81.2 %Netherlands81.2Ireland: 79.9 %Ireland79.9Romania: 79.6 %Romania79.6Latvia: 79.3 %Latvia79.3Hungary: 78.7 %Hungary78.7Sweden: 74.7 %Sweden74.7
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

People using internet banking

Share of people aged 16 to 74 who used internet banking in the 3 months before the survey (Eurostat ICT usage survey).

European Union (27), 202569.7%History
Denmark: 97.6 %Denmark97.6Netherlands: 95.6 %Netherlands95.6Finland: 95.5 %Finland95.5Ireland: 95.2 %Ireland95.2Estonia: 87.3 %Estonia87.3Latvia: 86 %Latvia86Czechia: 84.9 %Czechia84.9Sweden: 82 %Sweden82Belgium: 79.3 %Belgium79.3Lithuania: 79.3 %Lithuania79.3
Top 10 EU countries, 2025. %. Source: Eurostat, European Commission.

People watching video on demand from commercial services

Share of people aged 16 to 74 who watched video on demand from commercial services, such as streaming subscriptions, over the internet in the 3 months before the survey (Eurostat ICT usage survey).

European Union (27), 202449.6%History
Denmark: 76.3 %Denmark76.3Netherlands: 75.4 %Netherlands75.4Sweden: 72.4 %Sweden72.4Ireland: 72 %Ireland72Spain: 66.9 %Spain66.9Finland: 66.7 %Finland66.7Malta: 59.9 %Malta59.9Germany: 53.5 %Germany53.5Luxembourg: 53.4 %Luxembourg53.4Austria: 49.8 %Austria49.8
Top 10 EU countries, 2024. %. Source: Eurostat, European Commission.

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