EU countries by people using internet banking

Denmark had the highest people using internet banking of 27 EU countries in 2021, at 94.6%. Bulgaria had the lowest, at 14.9%. The median was 65.2% and the figure for the European Union (27) was 58.3%. Source: Eurostat, European Commission.

Highest94.6Denmark

Lowest14.9Bulgaria

Median65.227 EU countries

European Union (27)58.3History

Map of EU countries, 2021

Under 52
52 to 60
60 to 72
72 to 80
80 and over

%, 2021. Source: Eurostat, Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). Boundaries: Natural Earth (public domain).

All EU countries, 2021

%. Source: Eurostat, Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). Retrieved 2026-10-12.

Full ranking

Rank	EU countries	2021 (%)	Change on 2020
1	Denmark	94.6	+0.3 pts
2	Finland	93.3	+1.1 pts
3	Netherlands	90.8	+1.4 pts
4	Sweden	83.5	-1.2 pts
5	Estonia	81.5	+1.7 pts
6	Latvia	80.2	+3.8 pts
7	Ireland Series break	76.9	+7.9 pts
8	Belgium	75.3	-0 pts
9	Czechia	72.8	+3.1 pts
10	Lithuania	72.4	+4.8 pts
11	Luxembourg	71.8	+1.1 pts
12	France	71.6	n/a
13	Austria	71.3	+5.5 pts
14	Spain	65.2	+3.1 pts
15	Cyprus	64.7	+12.6 pts
16	Malta	62.8	+2.5 pts
17	Slovakia	57.9	-0.3 pts
18	Slovenia	57.1	+5.3 pts
19	Hungary	56	+4.7 pts
20	Croatia	55.5	+5.4 pts
21	Portugal	52.8	+5.8 pts
22	Poland	52.2	+2.8 pts
23	Germany Series break	50.4	-14.6 pts
24	Italy	45.2	+5.7 pts
25	Greece	42.4	+5.9 pts
26	Romania	15.5	+3.8 pts
27	Bulgaria	14.9	+2.3 pts

Other periods

About this ranking

Share of people aged 16 to 74 who used internet banking in the 3 months before the survey (Eurostat ICT usage survey).

A share of all people aged 16 to 74, not only of internet users.

Every value in the ranking comes from the same publisher and the same period, so the EU countries are compared on one definition. Equal values share a rank.

How to cite

Eurostat. Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Retrieved 2026-10-12.

Citation styles

The publisher is the author. Invokely is named only as the place the figures were read, where a style asks for it.

APA 7

Eurostat, European Commission. (2026). Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i) (EU countries by people using internet banking, 2021) [Data set]. Retrieved October 12, 2026, from https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table

MLA 9

Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i), EU countries by people using internet banking, 2021. Eurostat, European Commission, 17 Apr. 2026, https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2021. Accessed 12 Oct. 2026.

Chicago (author-date)

Eurostat, European Commission. 2026. Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). EU countries by people using internet banking, 2021. Dataset. Accessed October 12, 2026. https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Also distributed by Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2021.

Harvard

Eurostat, European Commission (2026) Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i), EU countries by people using internet banking, 2021 [Dataset]. Available at: https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table, via Invokely: https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2021 (Accessed: 12 October 2026).

BibTeX

@misc{eurostat_eu_countries_by_people_2021,
  author = {{Eurostat, European Commission}},
  title = {{Individuals, internet activities, internet banking, all individuals (isoc\_ci\_ac\_i): EU countries by people using internet banking, 2021}},
  year = {2026},
  howpublished = {Data set},
  url = {https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table},
  urldate = {2026-10-12},
  note = {Accessed via Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2021. Publisher attribution: Eurostat. Individuals, internet activities, internet banking, all individuals (isoc\_ci\_ac\_i). https://ec.europa.eu/eurostat/databrowser/view/isoc\_ci\_ac\_i/default/table. Retrieved 2026-10-12.},
}

RIS

TY  - DATA
AU  - Eurostat, European Commission
TI  - Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i): EU countries by people using internet banking, 2021
PY  - 2026
DA  - 2026/04/17
PB  - Eurostat, European Commission
DB  - Invokely
UR  - https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table
L2  - https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2021
Y2  - 2026/10/12
N1  - Accessed via Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2021.
N1  - Publisher attribution: Eurostat. Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Retrieved 2026-10-12.
ER  -

Embed this chart

Paste this code into a web page or a blog post. The chart shows the latest figures as they are published, with the source and a link back to this page.

Embed code

<iframe src="https://invokely.ai/embed/rankings/internet-banking-use/eu-countries?period=2021" width="760" height="500" title="EU countries by people using internet banking, 2021, chart from Invokely" loading="lazy" style="border:0;width:100%;max-width:760px" referrerpolicy="strict-origin-when-cross-origin"></iframe>

Sites that read oEmbed links, such as WordPress, can show the chart when you paste the link to this page.

Use this data in your AI agent

Invokely serves this figure to AI assistants through MCP and to code through a REST API, with the source and citation attached. Ask your assistant:

Rank EU countries by people using internet banking using official data, and cite the source.

rank_places {"indicator":"internet_banking_use_share","level":"country","within":"European Union (27)","limit":10}
GET https://invokely.ai/api/v1/rank?indicator=internet_banking_use_share&level=country&within=European%20Union%20(27)&limit=10

Connect Claude, ChatGPT or Cursor in one step. The trial answers 25 calls a day without an account.

Questions

Which EU country has the highest people using internet banking?

Denmark, with 94.6% in 2021, according to Eurostat, European Commission.

Which EU country has the lowest people using internet banking?

Bulgaria, with 14.9% in 2021.

Where does this ranking come from?

Every value comes from one source and one period, so the places are comparable: Eurostat, European Commission, Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). Retrieved 2026-10-12.