EU countries by people using internet banking

Denmark had the highest people using internet banking of 26 EU countries in 2020, at 94.3%. Romania had the lowest, at 11.7%. The median was 63.5% and the figure for the European Union (27) was 57.7%. Source: Eurostat, European Commission.

Highest94.3Denmark

Lowest11.7Romania

Median63.526 EU countries

European Union (27)57.7History

Map of EU countries, 2020

Under 49
49 to 58
58 to 68
68 to 76
76 and over
No data

%, 2020. Hatched areas have no value for this period. Source: Eurostat, Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). Boundaries: Natural Earth (public domain).

All EU countries, 2020

%. Source: Eurostat, Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). Retrieved 2026-10-12.

Full ranking

Rank	EU countries	2020 (%)	Change on 2019
1	Denmark	94.3	+3.5 pts
2	Finland	92.2	+1.5 pts
3	Netherlands	89.4	-1.2 pts
4	Sweden	84.7	+0.2 pts
5	Estonia	79.8	-0.9 pts
6	Latvia	76.4	+4.8 pts
7	Belgium	75.3	+4.1 pts
8	Luxembourg	70.6	0 pts
9	Czechia	69.7	+1.7 pts
10	Ireland	69	+1.6 pts
11	Lithuania	67.6	+2.9 pts
12	Austria	65.8	+3 pts
13	Germany	64.9	+3.8 pts
14	Spain	62.1	+7.2 pts
15	Malta	60.3	+6.4 pts
16	Slovakia	58.2	+3.4 pts
17	Cyprus	52.1	+11.6 pts
18	Slovenia	51.8	+4.7 pts
19	Hungary	51.3	+4.6 pts
20	Croatia	50.2	+3.7 pts
21	Poland	49.5	+2.2 pts
22	Portugal	47.1	+5.1 pts
23	Italy	39.5	+3.1 pts
24	Greece	36.6	+6 pts
25	Bulgaria	12.6	+4 pts
26	Romania	11.7	+3.3 pts

Other periods

About this ranking

Share of people aged 16 to 74 who used internet banking in the 3 months before the survey (Eurostat ICT usage survey).

A share of all people aged 16 to 74, not only of internet users.

Every value in the ranking comes from the same publisher and the same period, so the EU countries are compared on one definition. 1 EU countries with data in other periods have no value for 2020 and are left out rather than filled from another source. Equal values share a rank.

How to cite

Eurostat. Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Retrieved 2026-10-12.

Citation styles

The publisher is the author. Invokely is named only as the place the figures were read, where a style asks for it.

APA 7

Eurostat, European Commission. (2026). Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i) (EU countries by people using internet banking, 2020) [Data set]. Retrieved October 12, 2026, from https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table

MLA 9

Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i), EU countries by people using internet banking, 2020. Eurostat, European Commission, 17 Apr. 2026, https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2020. Accessed 12 Oct. 2026.

Chicago (author-date)

Eurostat, European Commission. 2026. Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). EU countries by people using internet banking, 2020. Dataset. Accessed October 12, 2026. https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Also distributed by Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2020.

Harvard

Eurostat, European Commission (2026) Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i), EU countries by people using internet banking, 2020 [Dataset]. Available at: https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table, via Invokely: https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2020 (Accessed: 12 October 2026).

BibTeX

@misc{eurostat_eu_countries_by_people_2020,
  author = {{Eurostat, European Commission}},
  title = {{Individuals, internet activities, internet banking, all individuals (isoc\_ci\_ac\_i): EU countries by people using internet banking, 2020}},
  year = {2026},
  howpublished = {Data set},
  url = {https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table},
  urldate = {2026-10-12},
  note = {Accessed via Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2020. Publisher attribution: Eurostat. Individuals, internet activities, internet banking, all individuals (isoc\_ci\_ac\_i). https://ec.europa.eu/eurostat/databrowser/view/isoc\_ci\_ac\_i/default/table. Retrieved 2026-10-12.},
}

RIS

TY  - DATA
AU  - Eurostat, European Commission
TI  - Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i): EU countries by people using internet banking, 2020
PY  - 2026
DA  - 2026/04/17
PB  - Eurostat, European Commission
DB  - Invokely
UR  - https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table
L2  - https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2020
Y2  - 2026/10/12
N1  - Accessed via Invokely, https://invokely.ai/rankings/internet-banking-use/eu-countries?period=2020.
N1  - Publisher attribution: Eurostat. Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). https://ec.europa.eu/eurostat/databrowser/view/isoc_ci_ac_i/default/table. Retrieved 2026-10-12.
ER  -

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Questions

Which EU country has the highest people using internet banking?

Denmark, with 94.3% in 2020, according to Eurostat, European Commission.

Which EU country has the lowest people using internet banking?

Romania, with 11.7% in 2020.

Where does this ranking come from?

Every value comes from one source and one period, so the places are comparable: Eurostat, European Commission, Individuals, internet activities, internet banking, all individuals (isoc_ci_ac_i). Retrieved 2026-10-12. 1 EU countries have no value for 2020 and are not ranked.